Our client, a prestigious 5-star hotel in Abu Dhabi, UAE, is seeking a professional and guest-oriented F&B Hostess to join its Food & Beverage team. The successful candidate will be responsible for warmly welcoming guests, managing reservations and seating arrangements, coordinating with service teams, and ensuring a smooth and memorable dining experience while maintaining the highest standards of hospitality and guest service.
Previous experience as an F&B Hostess within a 5-star hotel or upscale restaurant is essential. The ideal candidate will possess excellent communication and interpersonal skills, a polished and professional appearance, strong organizational abilities, and a genuine passion for guest relations and delivering exceptional dining experiences.
Basic Salary: AED 2,000
Service Charge: Provided monthly
Housing Allowance: 2 in 1 shared room
Transportation Allowance: Hotel bus provided
Meal Allowance: Provided
Contract Duration: 2 years (Renewable)
Vacation Entitlement: 22 Working days
Working hours: 10.5 Hours daily
Weekends/Days off: 2 days per week
Vacation Ticket: Every 2 years
Hiring Status: Single
Candidate Requirements – F&B Hostess
- Education: Bachelor’s degree or higher.
- Language: Excellent command of English, both spoken and written.
- Experience: Previous experience as an F&B Hostess or in an All-Day Dining restaurant is preferred. Candidates without previous experience may also be considered if they demonstrate a strong understanding of the role, excellent customer focus, and outstanding communication skills.
- Guest Relations: Strong interpersonal skills with a warm, welcoming, and professional approach to guest interaction.
- Personal Presentation: Well-groomed, polished, and professional appearance in line with 5-star hotel standards.
- Reservations & Seating: Ability to manage reservations, coordinate seating arrangements, maintain waiting lists, and ensure an organized guest flow.
- Communication & Coordination: Ability to coordinate effectively with restaurant service teams and other hotel departments to ensure a smooth dining experience.
- Guest Satisfaction: Ability to handle guest inquiries, special requests, and concerns professionally, ensuring a positive and memorable experience.
- Service Knowledge: Understanding of restaurant operations, menu offerings, promotions, and the importance of personalized service.
- Organizational Skills: Strong multitasking, time-management, and problem-solving abilities, particularly during busy service periods.
- Service Standards: Commitment to maintaining high standards of hospitality, cleanliness, hygiene, and guest service in a 5-star hotel environment.