Head Waiter - Head Waitress

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 Our client, an iconic hotel in Dubai, UAE, is seeking a dynamic and service-oriented F&B Ambassador to join its Food & Beverage team. The successful candidate will be responsible for delivering exceptional guest experiences by providing warm, professional, and personalized service while ensuring the highest standards of hospitality, product knowledge, and operational excellence.

Previous Food & Beverage experience in a luxury hotel or upscale restaurant is essential. The ideal candidate will possess excellent communication and interpersonal skills, a passion for guest service, strong teamwork abilities, and a proactive approach to creating memorable dining experiences while consistently upholding the hotel's quality, hygiene, and service standards. guest satisfaction.

Basic Salary: AED 2,800

Service Charge: Provided monthly

Housing Allowance: Single room

Transportation Allowance: Provided 

Meal Allowance: Provided 

Contract Duration:  2 years (Renewable)

Vacation Entitlement:  22 Working days

Working hours:  10.5 Hours daily 

Weekends/Days off:  2 days per week

Vacation Ticket:  Yearly

Hiring Status:  Single

Candidate Requirements:

• Lead and supervise the Food & Beverage service team to ensure smooth and efficient daily operations.
• Coordinate closely with the Kitchen, Stewarding, and Cashiering teams to deliver seamless guest experiences.
• Train, coach, and schedule team members while ensuring the highest standards of grooming, professionalism, and service.
• Oversee outlet setup, guest seating, and daily operations in line with hotel standards and opening hours.
• Build strong guest relationships by delivering attentive, personalized service and resolving guest requests professionally.
• Maintain comprehensive knowledge of menus, promotions, and hotel offerings while supporting revenue growth through effective upselling.
• Ensure full compliance with hotel health, safety, environmental, and operational standards.