Our client is seeking a professional and guest-focused Front Desk Agent (Russian Speaker) to join a prestigious 5-star Resort & Spa in Fujairah, UAE. The successful candidate will be responsible for delivering exceptional guest service, managing check-in and check-out procedures efficiently, and ensuring a seamless and welcoming experience for international guests while upholding the highest standards of hospitality and professionalism.
Salary: AED 2,150 (Basic)
Service Charge: Provided monthly
Language Allowance: AED 250
Flight Ticket: Every 2 years
Medical Insurance: Provided
Accommodation: Company's accommodation (2 in 1)
Transportation: Provided by the Hotel
Contract Duration: 2 years (Renewable)
Vacation Entitlement: 22 Working days
Weekends/Days off: 2 days per week
Hiring Status: Single
Candidate Requirements – Front Desk Agent (Russian Speaker)
- Proven experience as a Front Desk Agent or in a similar guest-facing role within a 4-star or 5-star hotel environment
- Fluency in Russian and English (spoken and written); additional languages are an advantage
- Strong knowledge of front office operations, including check-in/check-out procedures, reservations handling, and guest relations
- Excellent communication and interpersonal skills with a professional and welcoming demeanor
- Proficiency in hotel management systems (PMS) and basic administrative/reporting tasks
- Ability to handle guest inquiries, special requests, and complaints efficiently while maintaining high service standards
- Well-presented, detail-oriented, and capable of working effectively in a fast-paced luxury hospitality environment