Our client is seeking a dynamic and experienced Head Waiter to lead the restaurant service team at one of Al Ain city 5-star hotels, ensuring exceptional dining experiences and impeccable service standards.
Salary: AED (Basic)
Additional Benefits: Service Charge + Flight Ticket + Visa & Medical Insurance
Accommodation: Single room in colleagues Housing
Schedule: 5 days per week, 2 days off
Candidate Requirements:
- Deliver prompt, courteous, and efficient restaurant service, ensuring exceptional guest satisfaction through personalized attention throughout the dining experience.
- Personally welcome guests upon arrival, escort them to their tables, and ensure a warm, professional, and memorable dining atmosphere.
- Provide detailed menu presentations, including daily specials, promotions, and beverage pairings, while confidently handling guest inquiries and special requests.
- Maintain comprehensive knowledge of menu offerings, ingredients, preparation methods, allergens, and beverage lists to enhance the guest experience.
- Coordinate closely with the kitchen and bar teams to ensure timely service and accurate order delivery.
- Supervise and support the service team during operations, ensuring adherence to established service standards and procedures.
- Oversee accurate billing and cashiering procedures, ensuring all orders are correctly entered and charges properly processed.
- Handle guest feedback and resolve concerns promptly and professionally to maintain high satisfaction levels.
- Demonstrate full understanding of restaurant policies, hygiene standards, and service protocols.
- Promote safe and environmentally responsible practices to safeguard the health and safety of guests and team members.
- Ensure full compliance with food safety, health, and safety regulations at all times.
